Refund Policy

Returns & Refunds

We want you to feel confident shopping with MegaTshop. If something isn’t quite right, we’re here to help.

100-Day Returns

We have a 100-day return policy, which means you have 100 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at cs@megatshop.com.

If your return is approved, we’ll provide you with a return shipping label and instructions on how and where to send your package.

Please do not send items back without contacting us first. Returns sent without prior authorization may not be accepted.

You can always reach out to us at cs@megatshop.com if you have any questions about returns.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it and contact us immediately if your item is defective, damaged, or incorrect.

We’ll review the issue and work with you to make it right.

Non-Returnable Items

For hygiene and product protection purposes, certain items may not be eligible for return.

Sale items and gift cards are non-returnable.

If you’re unsure whether your item qualifies for a return, please contact us at cs@megatshop.com before sending it back.

Exchanges

Need a different size or color?

The easiest way to get the item you want is to return your original item first. Once your return is approved, you can place a new order for the replacement item.

If you received a defective, damaged, or incorrect item, please contact us before placing a new order so we can assist you.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved or declined.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please note that your bank or credit card company may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you still haven’t received it, please contact us at cs@megatshop.com.

Contact Us

Have a question about your return, exchange, or refund?

Our customer support team is here to help.

Email: cs@megatshop.com

MegaTshop — Easy Returns. Better Shopping.